I am highly motivated , organized and Experienced IT Engineer specialized in Database Administration and Systems Engineering with more than 15 years of professional experience in the IT sector. I am good at problem solving. Customer focused and business oriented. I speak fluent English and communicate well with Customers.
I am Staff Engineer who is currently working in VMware International in Cork. My main responsibilities are give 3rd level support, coordinate red and orange escalations, prepare and deliver Database training, create Knowledge Base articles, assist development engineers on database related issues among other things.
On my last job I was responsible for one of the most strategic projects for a bank without offices, complete renovation of the Banking Center and voice portal. Also I managed technical infrastructure for Call Center, Voice Portal, Corporate Telephony, Call Recording Systems, Databases MS SQL and Oracle in a high availability model, Linux Servers and MS Windows Servers.
I take my job very seriously. For me it not only is a job, but my personal passion and hobby.
Staff Engineer at VMware International LTDVMware International
Big Data Extensions Support. 3rd Level Support focused on DB Oracle, MSSQL and Postgresql. Ownership and coordination on Oracle/Red escalations cases working in a multidisciplinary International EE Core team. Give training about DB to Other engineers, and review/prepare documentation. Coordinate DB support on Premier Services cases.
Project LeaderBanco Mediolanum
Main Responsabilities Banking Center technical infrastructure. Voice Portal 40 Servers (30 Windows (2003 and 2008 R2) and 10 Linux (RedHat 6.3 and Ubuntu Server 13.04)) Databases MSSQL 2008R2 and Oracle 11gR2 in HA (High Availability) Corporate telephony with Cisco Call Manager 8.5 in HA (approx 300 terminals). Calling Recording Systems (Banking Center and Finance department). Several online applications (FAQ Service, Statistics server (with Awstats solution), telephony toolbar running on IIS servers). Client server applications (Golf (property financial software), advisor (financial software) ,Pythagoras Solutions)
System AdministratorRD Sistemas, S.A.
• Responsible for office systems, Barcelona. • Technical Pre-sales • Organize and schedule new installations with commercial director and customers. • Database Administrator. • Install, maintain and provide support for Oracle and MSSQL applications and databases.